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Property/Casualty Billing Systems Crucial Part of Digital Customer Service Strategies

Billing presents an important opportunity for insurance carriers to interact with their customers, and it continues to be an essential part of customer service and engagement strategies. As such, any errors can be costly, and inflexible billing systems can prevent … Continue reading

The post Property/Casualty Billing Systems Crucial Part of Digital Customer Service Strategies appeared first on Novarica Insurance Blog.

News and Views: Cyber-Liability, Geospatial Satellite Imagery, the Self Drive Act, and Claims Adjuster Shortages

Matthew Josefowicz on cyber-liability in the aftermath of the Equifax breach. Jeff Goldberg on the use of geospatial satellite imagery in the wake of natural disaster. Chuck Ruzicka on the first set of federal laws for self-driving cars. Keith Raymond … Continue reading

The post News and Views: Cyber-Liability, Geospatial Satellite Imagery, the Self Drive Act, and Claims Adjuster Shortages appeared first on Novarica Insurance Blog.

Bylines

CIO Review: New Technology and New Management Practices in Insurance IT

“Today’s new technologies are tomorrow’s basic capabilities.

ITL: Insurance Technology Trends in ’17, Beyond

Insurers may perform “innovation theater” but many are unlikely to be prepared when the next decade of change sneaks up on them.

INN: How to Choose a Digital Claims Solution

Long considered laggards in the digital economy, the insurance industry is beginning to make up for lost time.

Webinar – The Novarica New Normal: 100 Data, Digital, and Core Capabilities

The Novarica New Normal 100 (3N100) is a list of 100 technology-enabled business capabilities that represent the “new normal” for insurers.

Webinar – Business and Technology Trends: Group Insurance and Voluntary Benefits

This webinar provides an overview of group benefit providers’ business and technology issues.

Novarica Nine Insurance and Technology Trends for 2017 and Beyond

In this 42-slide keynote presentation from the 10th Annual Insurance Technology Research Council Meeting, Novarica CEO Matthew Josefowicz reviews insurance technology trends.