Report

Emerging Technology for L/A/B Insurers, 2023: AI, Chatbots, Cloud Computing, Unstructured Data, and More

日本語

Technology is an enabler and a disruptor in the insurance vertical.

Harry Huberty

March 15, 2023

March 15, 2023 – Emerging technologies can allow insurers to sell more, manage risk better, or improve efficiency, but they can also threaten disaggregation or create new ways of doing business that insurers must address. It’s crucial for insurers to understand the potential uses for new technologies and have a sense of what competitors are exploring and investing in.

This report tracks deployment rates, planned pilot activity, and use cases across more than a dozen technology areas. It is based on a survey of 22 insurer CIO members of the Aite-Novarica Group Insurance Technology Research Council conducted in Q4 2022.

Clients of Aite-Novarica Group’s Life, Annuities, & Benefits service can download this report.

About the Author

Harry Huberty

Harry Huberty is the Research Director for the Insurance Practice at Datos Insights, where he manages the Research Council, a moderated knowledge-sharing community of over 400 insurer senior executives. He also leads Datos Insights’s research on automotive telematics in personal and commercial lines. He holds an MTS in Religious Studies from Harvard Divinity School and a B.A. in Religion from...

Stay informed about new reports

Sign up to receive monthly emails with a summary of all new reports, webinars, council meetings, events, and other important information about the resources you can access.

Stay informed about new reports

Meet our advisors

Find out more about our team of advisors and their extensive industry experience and expertise. Have a question? Contact us to set up time with an advisor who can help.