March 2020 – Growth of content-generating technologies and internet services has increased the use of unstructured data in content management, while expectations for documents remain timely, accurate, and customizable. This report provides an overview of the available stand-alone document management/enterprise content management (ECM) and document creation/customer communications management (CCM) systems currently available to US insurers. The report contains profiles of solutions from 20 vendors that summarize the vendor organization, technology used, differentiators, client base, lines of business supported, deployment options, implementation approaches, upgrades/enhancements, and key functionality.
Vendors included: CEDAR CX, Cincom Systems, Companion Data Services, Echo Ridge Partners, FIS, GhostDraft, Hyland, iPipeline, Messagepoint, Napersoft, OpenText, Oracle, Pyramid Solutions, Quadient, Smart Communications, Solartis, Syncsort, Top Down Systems, Vertafore, and Xpertdoc.
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Datos Insights
We are the advisor of choice to the banking, insurance, securities, and retail technology industries–both the financial institutions and the technology providers who serve them. The Datos Insights mission is to help our clients make better technology decisions so they can protect and grow their customers’ assets.