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Check out our latest research below or contact us to ask a question, arrange a call, or discuss a project.

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Best Practices for Customer Portal Implementation

Today’s customers expect a unified, user-friendly digital experience which they can leverage, on-demand, from the channel of their choice.

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Emerging Trends in Annuities

The era of defined-benefit retirement plans is over, and the market need for “private pension” plans to provide a secure stream of income for retiring Boomers is an opportunity for annuities carriers.

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Life/Health/Annuities Billing Systems

This report provides an overview of the available stand-alone billing systems for US life/health/annuities insurers.

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Webinar – Insurance Nexus: Engaging, Delighting and Retaining Insurance Customers

Tom Benton will lead a webinar on customer expectations, and how insurance companies can engage and retain their customers.

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Keith Raymond, Vice President of Research and Consulting, will be presenting at Executive Forum 2017 in Toronto Canada on August 29.

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Webinar – The Novarica New Normal: 100 Data, Digital, and Core Capabilities

Matt Josefowicz will lead a webinar explaining The Novarica New Normal 100, a list of 100 technology-enabled business capabilities that represent the "new normal" for insurers, and providing analysis of deployment data from a survey of insurers.

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