Boston, October 19, 2021 – Emerging technologies like IoT and wearables are playing a greater role in workers’ compensation, but insurers are still focusing on replacing core claims and policy administration systems and improving agent and policyholder portal functionality.
Aite-Novarica Group’s new Business and Technology Trends report looks at key issues and recent examples of technology investments by workers’ compensation insurers.
Clients of Aite-Novarica Group’s Property & Casualty service can download this 20-page report.
About the Author
Datos Insights
We are the advisor of choice to the banking, insurance, securities, and retail technology industries–both the financial institutions and the technology providers who serve them. The Datos Insights mission is to help our clients make better technology decisions so they can protect and grow their customers’ assets.
Other Authors
Deb Zawisza
Deb Zawisza is a Senior Principal at Datos Insights. She has expertise in insurance technology leadership and transformation with over 30 years of experience. Prior to joining the firm, Deb was SVP/CIO for Claims/Loss Control at Travelers Insurance, leading core system modernization, expansion of data and analytic capabilities, Agile transformation, and digital initiatives related to property/casualty claims across all lines...
Steven Kaye
Steven Kaye is Head of Knowledge Management at Datos Insights, and lead editor of the firm’s Business and Technology Trends in Insurance series. He has managed a wide range of research projects since joining the firm in 2008. Previously, Steven worked for Accenture as an insurance researcher focused on the U.S. life and property/casualty markets. He also served in both knowledge management...