About Ken Toffolo

Ken Toffolo, CLU ChFC, is a Vice President of Research and Consulting at Novarica. He is an expert in insurance technology transformation with more than three decades of experience. His recent experience includes serving as Vice President of Application Development at New York Life. During his tenure at New York Life, he led both domestic and international programs in life/annuity core systems, business technology strategy and architecture, and distribution systems. His other experience includes roles at IBM, DXC, and CSC. Ken began his career at Home Life Insurance Company. He holds an MBA from NYU Stern School of Business and a BS in Computer Science magna cum laude from Saint John’s University, as well as various industry certifications including Chartered Life Underwriter and Chartered Financial Consultant. He can be reached directly at ktoffolo@novarica.com.

Groundhog Day

Over the past three decades, I managed numerous projects to provide common front office access to multiple life insurance administration systems. Each was trying to simplify access for field and home office staff. Each required the integration of one or more mainframe legacy systems (some clones of the same platform) and the development of a…

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