About Chuck Gomez

Chuck Gomez is a Vice President of Research and Consulting at Novarica with over 25 years of insurance technology experience in senior roles at insurers, reinsurers, brokers, consulting firms, and software companies. His expertise spans strategic planning, transformational program management, technology assessment, cloud strategy, legacy migration, set-up of de novo operations, and other areas. Prior to joining Novarica, he held senior technology leadership roles at Guy Carpenter, Integro Insurance Brokers, and Arch Insurance Group. His other experience includes roles at AIG, Liberty Mutual, Ernst & Young, and AgencyPort/Sword Intech. Chuck holds a BS in Industrial Engineering & Operations Research from the University of California at Berkeley. He can be reached directly at cgomez@novarica.com.

The Insurance Broker Space is Ripe for Emerging Tech Disruption

Earlier this week, I participated in the Council of Insurance Agents and Brokers’ annual legislative conference in Washington D.C., presenting on the recent trends in InsureTech to the CIO Working Group. Insurance CIOs are actively interested in a variety of technologies and tools that can be classified as “emerging” tech. I covered the results of…

Continue reading

Emerging Tech Offers Automation and Security for Broker/Carrier CIOs

Insurance brokers and specialty/large commercial carriers have long lagged behind other segments when it comes to automating communication. This is the result of the inherent complexity of the market, as well as an ingrained preference for email due to the cultural belief that it is more personal. Further complicating automation efforts are looming cybersecurity issues…

Continue reading

Insurance Underwriting and Analytics Business Units – The New Normal?

Only ten years ago insurance technology executives were elbowing their way to the table, attempting to steer investments toward technology, and figuring out ways to convince business counterparts the value of technology around the data collected. Fast forward. AXIS Capital’s recent announcement about its restructuring to focus increasingly on technology and innovation – which in…

Continue reading

Highlights from the 2017 EY Insurance Executive Forum

I attended a portion of the EY Insurance Executive Forum with this year’s theme of “Thrive on Disruption” last week in New York City. The agenda consisted of a very interesting set of speakers and panelists, several of which I’d like to highlight here. Bill Pieroni, CEO of ACORD, provided an outstanding presentation on how…

Continue reading

The Aging Agent Conundrum and the Impact on Millennial Buyers

I thought I would channel my inner Millennial this past weekend and replace my broker-sold homeowner’s insurance underwritten by a reputable regional carrier with a chatbot-sold product with an online transaction, but the price wasn’t right—at least not for this Generation Xer. The process got me thinking about recent conversations that I have had with…

Continue reading

Transformational Programs Benefit from Addressing Staffing Challenges

For insurer CIOs embarking on new, sizeable insurance technology transformation programs, there are significant challenges due to the size and complexity of the projects. These programs are uniquely large in terms of the effort, time, and resources needed, as well as the complexity of organizing system interfaces and project interdependencies and touchpoints. To ensure the…

Continue reading

Reinsurance in the Wake of Catastrophe

When Hurricane Katrina hit in 2005, not only were Americans shocked at seeing fellow Americans suffer through a city-shaking catastrophe that displaced approximately 400,000 New Orleans residents, it rocked the insurance industry with a massive $74 billion in losses. Fast forward to the summer of 2017 where we just witnessed 3 serious hurricanes that hit…

Continue reading

The Future of Driving: Uber Elevate and Self-Driving Vehicles

Uber has recently announced that it plans to have demo flights running in Los Angeles by 2020 in support of its futuristic Uber Elevate service. That’s right folks, flying taxis over the freeway-congested City of Angels—Hallelujah! For anyone who has ever had to traverse the crowded freeways and highways of LA, this is a blessing.…

Continue reading