Insurance companies have always sought to improve customer engagement. Add to the mixture the growing variety of communications channels and constantly changing regulations, and it is easy to see why insurance companies continue to invest in customer communications.
Join Aite-Novarica Group Senior Principal Eric Weisburg and Cincom Product Marketing Manager Will Stagl has they explore insights from leading life, health, and property and casualty insurance executives based on a survey of their priorities, challenges, and outlook on the future of customer communications and the impact of digital transformation.
Learning outcomes:
- Industry-wide business trends and spending priorities
- Factors driving change in how insurance companies communicate with customers
- Future-proofing your communications strategy
- What to look for in a customer communications partner