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  • IIR: Keys to Success in Insurance Systems Transformation Initiatives

    IIR:  Keys to Success in Insurance Systems Transformation Initiatives
    - Don Metz
    Turbulence is inevitable, but mature organizations with sound leaders can overcome the challenges associated with transformation initiatives.
  • IIR: Personal Lines Insurers Step Up Investment in Response to Competition—Novarica

    IIR:  Personal Lines Insurers Step Up Investment in Response to Competition—Novarica
    - Jeff Goldberg
    Next steps for personal lines P&C carriers will be to integrate telematics data and develop omnichannel strategies.
  • INN: 7 Tips To Avoid Policy Admin Ugliness

    INN: 7 Tips To Avoid Policy Admin Ugliness
    - Martina Conlon
    Policy system transformations are large, complex, risky, costly and downright ugly projects – but very necessary. Legacy systems are no longer able to support the flexibility and time to market necessary to compete in today’s market, and insurers are taking action.
  • Donald Metz

    Donald Metz
    - Martina Conlon
    Donald Metz is a vice president of research and consulting at Novarica, with a focus on transformational enterprise technology initiatives in the life and annuity industries. Prior to joining Novarica, Donald Metz’s career at Prudential included roles as VP of IT Program Management responsible for delivering the portfolio of technology projects in the Individual Life Insurance Division. Don also has broad experience across the life insurance business with prior roles leading large scale back office operations functions, transformation and re-engineering projects, and field operations for a distribution territory. Prior to joining Prudential, he was a Captain in the US Army in the 1-61st Mechanized Infantry Battalion. He holds an MBA from the Carlson School of Management at the University of Minnesota and a BA from Loyola University Chicago. He can be reached at dmetz@novarica.com.
  • INN: Digital is a Matter of Perspective for Insurers

    INN: Digital is a Matter of Perspective for Insurers
    - Frank Petersmark
    At the recent Digital Insurance Conference in Austin, I had the opportunity to moderate two panels that highlighted the very different perspectives on disruption that digitalization is having on different segments of the industry.
  • IIR: Retiring Legacy Systems: Best Practices for the Last Mile of Insurance Transformation

    IIR:  Retiring Legacy Systems: Best Practices for the Last Mile of Insurance Transformation
    - Chuck Ruzicka
    Taking the time to prepare the ground for decommissioning a system yields rewards in the form of a faster rundown, fewer unpleasant surprises, better staff morale, and, ultimately, quicker realization of cost savings.
  • IIR: Vertafore Changes Hands From TPG to Bain Capital and Vista Equity Partners

    IIR:  Vertafore Changes Hands From TPG to Bain Capital and Vista Equity Partners
    - Matthew Josefowicz
    Vertafore, the latest example of financial investors taking interest in insurance technology suppliers, was acquired by TPG Capital in 2010 in a leveraged buyout for $1.4 billion.
  • INN: How Outsourcing is Helping RSA Upgrade

    INN: How Outsourcing is Helping RSA Upgrade
    - Novarica
    According to Novarica’s recent “IT Outsourcing Update,” an increasing number of insurers are looking to outsourcing to help manage costs while upgrading technology environments. European insurer RSA is following the outsourcing blueprint closely. The company recently extended its business process outsourcing (BPO) agreement with Accenture through 2021 and inked a seven-year IT infrastructure deal with Wipro, an industry tech provider.
  • IIR: Buy vs Rent: Insurers Make Progress on Cloud/SaaS for Core Systems

    IIR:  Buy vs Rent: Insurers Make Progress on Cloud/SaaS for Core Systems
    - Chuck Ruzicka
    A Novarica study finds that while struggling to quantify ROI, insurers are nevertheless overcoming concerns about security and other considerations to embrace cloud delivery of core systems.
  • IJ: AIG, Hamilton, Two Sigma to Launch Small-Medium Business Insurance Joint Venture

    IJ: AIG, Hamilton, Two Sigma to Launch Small-Medium Business Insurance Joint Venture
    - Novarica
    American International Group, Bermuda-based Hamilton Insurance Group and affiliates of hedge fund firm Two Sigma Investments said they have agreed to create a technology-enabled insurance platform for sales to the small to medium-sized enterprise (SME) market.
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