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  • CIO Best Practices for Effective Board Communication

    CIO Best Practices for Effective Board Communication
    - Frank Petersmark

    While studying for my PhD in history, I came across hundreds of examples of good and bad leadership. The one thing all good leaders had in common was their ability to clearly communicate and get people to take action.

  • Progressive Loses Appeal in Telematics Patent Suit to Liberty Mutual

    Progressive Loses Appeal in Telematics Patent Suit to Liberty Mutual
    - Matthew Josefowicz

    Liberty Mutual has prevailed over Progressive Insurance in the U.S. Court of Appeals for the Federal Circuit. At issue was the validity of five Progressive patents related to online customer experience, insurance telematics and driving scores that support Progressive’s Snapshot program.

  • What Lies Ahead in 2020

    What Lies Ahead in 2020
    - Rob McIsaac

    Looking ahead is never easy, particulary when technology used throughout the world – not just the insurance industry-is changing so quickly. What we do know is the impossible seems more possible every day.

  • The Answer Is: Big Data

    The Answer Is: Big Data
    - Jeff Goldberg

    The question? How can insurance companies achieve greater value with their analytics and predictive modeling tools? Actuaries have always been the people carriers have used to deal with and understand data and determine the best way to turn that data into better pricing and risk decision-making, according to Jeffrey Goldberg, VP, Research & Consulting at Novarica.

  • Cybersecurity: What Insurers Are Getting Right… Or Not

    Cybersecurity: What Insurers Are Getting Right… Or Not
    - Mitch Wein

    This past winter’s Anthem and Premera data breaches, in which hackers accessed the personal information of millions of consumers, has the insurance industry reevaluating its cybersecurity practices. Carriers are trying to gain a better understanding of their data, improve data protection controls, and implement stronger oversight programs to monitor third parties and vendors.

  • Large P&C Insurers Grapple with Change on Multiple Fronts – Novarica Meeting

    Large P&C Insurers Grapple with Change on Multiple Fronts – Novarica Meeting
    - McIsaac & Kling

    Futuristic projections may not yet affect the day-to-day work of an insurer’s IT organization, but it’s essential to build an IT roadmap and to prepare the organization’s technical infrastructure for the changes to come.

  • Novarica: ‘Agile’ Methodology Is Transforming Insurance Industry IT Development

    Novarica: ‘Agile’ Methodology Is Transforming Insurance Industry IT Development
    - Jeff Goldberg

    In the last seven years, the use of agile methodology across the insurance industry has gone from zero to 90 percent. The agile model, a newer software development approach, involves more collaboration throughout the project, flexibility in requirements prioritization, and ongoing coordination between IT, end-users, and business stakeholders.

  • Top 3 Emerging Technologies That Will Positively Impact Claims

    Top 3 Emerging Technologies That Will Positively Impact Claims
    - Goldberg & Kay

    Drones, artificial intelligence (AI) and the Internet of Things (IoT) are considered the top three technologies that will impact claims

  • Plymouth Rock tries to sell policies online, keep agents happy

    Plymouth Rock tries to sell policies online, keep agents happy
    - Rob McIsaac

    The growing question over how to sell car insurance pits agents against the Internet. Plymouth Rock Assurance is trying to straddle both sides of the debate.

  • Emerging Themes in Insurance Technology: Novarica

    Emerging Themes in Insurance Technology: Novarica
    - Matthew Josefowicz

    Novarica head Matt Josefowicz discusses what he’s seeing that indicates the industry is going to the next level in tech innovation.

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